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Terms & Conditions

A legal disclaimer

Effective Date: 03/06/2025

1. Introduction

Welcome to Ngobeni Medical Oxygen (NMO). These Terms and Conditions govern your use of our website and online store. By accessing or using our services, you agree to be bound by these terms.

2. Products and Services

NMO specializes in supplying medical oxygen and related consumables. All products are subject to availability and may be withdrawn at any time.

3. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance and availability.

  • Pricing: Prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.

  • Payment Methods: We accept [Insert Accepted Payment Methods].

4. Shipping and Delivery

  • Delivery Areas: We deliver nationwide.

  • Delivery Timeframes: Estimated delivery times are 3-5 business days.

  • Shipping Fees: Shipping costs are calculated at checkout.

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on returns and refunds.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of NMO and is protected by South African and international copyright laws.

7. Limitation of Liability

NMO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

These terms are governed by the laws of the Republic of South Africa.

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🔒 Privacy Policy

Effective Date: 03/06/2025

1. Introduction

Ngobeni Medical Oxygen (NMO) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect the following personal information:

  • Name

  • Contact details (email address, phone number)

  • Delivery address

  • Payment information

3. How We Use Your Information

Your personal information is used to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders

  • Improve our products and services

  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with third parties only to the extent necessary to fulfill your orders (e.g., courier services).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Correct or update your personal information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator

7. Cookies

Our website uses cookies to enhance user experience. You can set your browser to refuse cookies, but some website features may not function properly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

9. Contact Information

For any privacy-related inquiries, please contact us at:

  • Email: Info@nmoxygen.co.za

  • Phone: 010 634 2705

  • Address: Unit 32, 7 Crocker Road, Wadeville, Germiston, 1428. 

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